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  • Contact Us

    You can use the quick links below to take you to the information or you can scroll down the page:

  • Visa application centre

    Address Passport submission times Decision & document
    collection times

    Regent House
    2nd Floor 183 Rajdamri Road
    Lumpini Bangkok 10330

    View a Map

    		Monday to Friday
    08:30-15:00

    (Excluding public holidays)     		Monday to Friday
    15:00-16:30

    (Excluding public holidays)

    Security information

    Information for customers with disabilities

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  • Visa enquiries

    If you still have a visa enquiry after reading the information on this website you can contact one of the VFS visa information service listed below. The services are available in English and Thai e from Monday to Friday (excluding public holidays) between 08.30 and 16.30.

    Email: info.ukth@vfshelpline.com. Emails are free of charge.

    Telephone: +66 2-800-8050. Calls are charged at local rate.

    Important note: If your enquiry is about the status of your visa application, please use the Track your Application facility and see the Guide to Processing Times page on this website.

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  • Data Protection Act

    The Data Protection Act prevents the UK Border Agency from providing information about an application to anybody other than the individual visa applicant or their authorised representative.

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  • Public holiday closures

    The Visa Application Centre in Bangkok will be closed on the following public holidays in 2010:

    Date Day Holiday
    1 January Friday New Year's Day
    1 March Monday Substitution Day of Makha Bucha Day
    2 April Friday Good Friday
    13 April Tuesday Songkran Festival
    14 April Wednesday Songkran Festival
    15 April Thursday Songkran Festival
    28 May Friday Wisakha Bucha Day
    26 July Monday Asarnha Bucha Day
    12 August Thursday HM Queen's Birthday
    25 October Monday Substitution Day of Chulalongkorn Day
    6 December Monday Substitution Day of HM King's Birthday
    27 December Monday Substitution Day of Christmas Day
    28 December Tuesday Substitution Day of Boxing Day
    31 December Friday New Year's Eve

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  • Feedback & complaints

    Please see the Customer Service page on this website for more information on how to provide feedback or make a complaint.
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