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PT VFS Indonesia (hereinafter referred to as VFS) is an
outsource partner of the British Consulate General in Indonesia.
In this capacity, VFS receive from Applicants for a UK Visa
the required documents and applicable fees for further processing.
After the visa applications are assessed by the Visa Section
of the British Consulate General in Jakarta, VFS handles
the return of returnable documents to Applicants, except
where the British Consulate General elects to return such
documents directly to an Applicant. |
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VFS do hereby declare that they have no role whatsoever
in the assessment of a visa application, which is the sole
prerogative of the Visa Section of the British Consulate
General in Jakarta. Therefore, VFS will not in any manner
be liable or responsible for any delay in the processing
or rejection of any visa applications, once the documents
have been delivered to the British Consulate General. |
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VFS will take every precaution in handling passports and
documents submitted by applicants. Due to unforeseen events
and circumstances of Force Majeure, Force Majeure means
any event or occurrence which is outside control of the
Party concerned and which is not attributable to any act
or failure to take preventive action by the Party concerned,
but shall not include any industrial action occurring within
VFS or any sub-contractor of VFS. |
| • |
Where the Applicant avails of the Courier Acceptance Service
or Courier Return Service, the Applicant confirms and is
aware that the courier acceptance and delivery services
have been operated by the third party and VFS do not assure
any responsibility or liability for any deficiency in service
on part of the Courier Company in case a passport or other
documents are lost or damaged in transit. |
| • |
VFS shall not be responsible or liable for any consequential
loss or damage that may be caused to the Applicant due to
loss of passport and related documents. It is expressly
understood that when the Applicant or representative of
the Applicant submits the passport and related documents
along with the applicable visa fees, the Applicant has understood
the terms and conditions and details as mentioned herein.
The fees once paid by the Applicant are not refundable under
any circumstances. |
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All payment must be in cash. |
| • |
Advertising material may accompany returnable documents
back to the Applicant. If the Applicant does not wish to
receive any advertising material along with passport and
related documents, the Applicant must intimate to UK VFS
in advance. Please note that no advertising material sent
back with the passport and related documents has the endorsement
of the British Government. |
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No employee of VFS has any right or authority to change,
amend, and amplify the contents mentioned herein. |
| • |
Dispute of any nature whatsoever, the jurisdiction will
be in Jakarta. |
